12 posts tagged with "ISO 9001"

I had the opportunity to review the draft update of ISO 9001 (ISO/DIS 9001) and I’d like to share with you the main changes I’ve identified, so you can stay up to date with what’s coming.

The first thing I can say is that —at least according to this draft published on August 27— we shouldn’t expect radical transformations. Instead, it’s mostly about editorial adjustments, minor structural reordering, and a few key updates worth noting.

Some time ago, I read a theory called “broken windows”, proposed by criminologists James Q. Wilson and George L. Kelling in the 1980s.
The central idea is simple but powerful: if a broken window in a building is not repaired, more windows will soon be broken. Not because some people are “window-breakers” and others “law-abiding,” but because disorder sends a signal that no one cares, which makes more people act without considering the rules.

ISO standards require us to identify who the stakeholders are in our company concerning the management system we are implementing. Once identified, it is essential to understand their needs and expectations.

The implementation of projects related to ISO standards, as well as any other type of business project, can be a significant challenge. This challenge doesn't diminish when it comes to critical standards such as ISO 9001 or ISO 22000. In this article, I will present five fundamental keys that are easy to understand and implement. These keys will be highly useful in effectively and successfully initiating the implementation of these standards in your company.

In response to frequent inquiries about the control of documented information in a quality management system, today I will explain the correct and efficient way to manage it in your organization.

In a previous article, I highlighted all the advantages of implementing a quality management system based on the ISO 9001 standard. However, it surprises me to see how many companies settle for meeting the minimum requirements to maintain a valid certification.

I am convinced that certification should not be the primary concern for your company, and below you will understand why.

In recent days, I've had conversations with two different entrepreneurs, and in both cases, I noticed a very specific situation: they had heard about ISO 9001, but had no idea what it was for or what advantages implementing a Quality Management System like ISO 9001 in their companies could bring.

In this article, we will provide you with five key steps to establish a strong organizational culture in your company, specifically tailored to the standards of the ISO 9001.

The relationship between organizational culture and the ISO 9001 standard is a fundamental aspect to consider. In all companies, organizational culture exerts both conscious and unconscious influence on the behavior of its members, which, in turn, affects the results achieved.

The implementation of the ISO 9001 standard is a significant challenge for companies. As a consultant, I frequently receive requests for assistance from companies looking to improve their quality management systems. Despite having ISO 9001:2015 certification, their management systems fail to produce concrete results that drive improvement and goal achievement.

The decision to certify your company with an international standard is a crucial step to elevate your standards and evolve. While it's not a simple task, the results justify the effort and investment. The stages to obtain certification are as follows:

If your company is involved in production or service delivery, you are undoubtedly aware of the growing competition, both locally and globally. Furthermore, it's undeniable that customer expectations have been on the rise, making it easier for them to look towards the competition. In this landscape, it is crucial to develop strategies to stand out and stay in the market. The implementation of the ISO 9001 standard and obtaining certification can be your path to delivering high-quality products and services to your customers.