Some time ago, I read a theory called “broken windows”, proposed by criminologists James Q. Wilson and George L. Kelling in the 1980s.
The central idea is simple but powerful: if a broken window in a building is not repaired, more windows will soon be broken. Not because some people are “window-breakers” and others “law-abiding,” but because disorder sends a signal that no one cares, which makes more people act without considering the rules.
11 posts tagged with "ISO 9001"
View All TagsStakeholders in ISO 9001
ISO standards require us to identify who the stakeholders are in our company concerning the management system we are implementing. Once identified, it is essential to understand their needs and expectations.
Implementing Projects: Key Insights for ISO Standards
The implementation of projects related to ISO standards, as well as any other type of business project, can be a significant challenge. This challenge doesn't diminish when it comes to critical standards such as ISO 9001 or ISO 22000. In this article, I will present five fundamental keys that are easy to understand and implement. These keys will be highly useful in effectively and successfully initiating the implementation of these standards in your company.
Control of Documented Information and Types of Documents
In response to frequent inquiries about the control of documented information in a quality management system, today I will explain the correct and efficient way to manage it in your organization.
Certification Is Not the Most Important Aspect of ISO
In a previous article, I highlighted all the advantages of implementing a quality management system based on the ISO 9001 standard. However, it surprises me to see how many companies settle for meeting the minimum requirements to maintain a valid certification.
I am convinced that certification should not be the primary concern for your company, and below you will understand why.
What is ISO 9001 and Why Should I Have It in My Company?
In recent days, I've had conversations with two different entrepreneurs, and in both cases, I noticed a very specific situation: they had heard about ISO 9001, but had no idea what it was for or what advantages implementing a Quality Management System like ISO 9001 in their companies could bring.
5 Steps to Build Organizational Culture
In this article, we will provide you with five key steps to establish a strong organizational culture in your company, specifically tailored to the standards of the ISO 9001.
Organizational Culture and ISO 9001
The relationship between organizational culture and the ISO 9001 standard is a fundamental aspect to consider. In all companies, organizational culture exerts both conscious and unconscious influence on the behavior of its members, which, in turn, affects the results achieved.
3 Errors When Implementing ISO 9001 You Must Avoid!
The implementation of the ISO 9001 standard is a significant challenge for companies. As a consultant, I frequently receive requests for assistance from companies looking to improve their quality management systems. Despite having ISO 9001:2015 certification, their management systems fail to produce concrete results that drive improvement and goal achievement.
Stages to Obtain Certification
The decision to certify your company with an international standard is a crucial step to elevate your standards and evolve. While it's not a simple task, the results justify the effort and investment. The stages to obtain certification are as follows: